KLBET Privacy Policy – How We Protect Member Personal Data in Malaysia

Welcome to the klbet Privacy Policy. This document was drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. At klbet, we believe that transparency in how we handle your personal data is the foundation of the trust we build with every member.

This Privacy Policy applies to all users of the KLBET platform — whether through our official website at klbet.run, our Android and iOS mobile apps, or any other official channels operated by KLBET. When you register an account, make a deposit, or simply browse our platform, you interact with systems that handle your personal data in accordance with the principles set out here.

If at any time you have questions or concerns about how klbet handles your personal data, please contact our Data Privacy Officer through the channels listed at the end of this document. We are committed to providing clear and helpful responses within a reasonable timeframe.

Klbet collects your personal data through several means — directly from you during registration and platform use, automatically through platform tracking technologies, and in certain situations from authorised third-party sources.

a) Data you provide directly:

• Identity information: full name, national identification card number (NRIC), date of birth, and gender.
• Contact information: email address, phone number, and residential address.
• Financial information: bank account number, bank name, and e-wallet details registered for deposits and withdrawals.
• KYC verification documents: a copy of your identity card or passport, and proof of address if required.
• Account information: your username, password (stored in hashed form and unreadable), and account preferences.

b) Data collected automatically:

• Device data: device type, operating system, browser version, and unique device identifier.
• Log data: IP address, access date and time, pages visited, and actions taken within the platform.
• Location data: general location based on IP address (not precise GPS) for security and compliance purposes.
• Usage data: betting patterns, games played, usage frequency, and platform preferences.

Klbet uses your personal data solely for legitimate and transparent purposes. Below is a detailed description of how each category of data is used:

Klbet does not sell or trade member personal data to third parties for marketing purposes. However, in the course of operating a secure and compliant platform, there are limited situations where data may be shared with the following parties:

• Payment Service Providers: Required transaction information is shared with registered payment gateways and financial institutions to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• KYC Service Providers: Identity verification documents may be shared with authorised third-party KYC service providers for verification purposes only.
• Legal Authority: klbet will disclose personal data to the relevant authorities when required to do so by law, court order, or in the course of a legitimate financial crime investigation.
• Technical Service Providers: Technical partners who assist us in operating the platform infrastructure may have limited access to data solely as required to perform their technical functions.

Klbet continually invests in security infrastructure to keep your personal data safe from any internal or external threats. The following are the key security measures we implement:

• Encryption of Data in Transit: All communications between your device and klbet servers are secured by TLS 1.3 protocol with AES-256-bit encryption – the highest standard currently available.
• Encryption of Data at Rest: Sensitive data stored in our database uses field-level encryption, ensuring that even in the event of a physical breach, the data cannot be read without the correct encryption key.
• Strict Access Controls: Only KLBET staff with a legitimate operational need are granted access to member personal data, and all access is logged and audited on a regular basis.
• 24-Hour Monitoring: Our systems are continuously monitored by an in-house cybersecurity team and independent third parties to detect any anomalies or intrusion attempts.
• Regular Penetration Testing: klbet conducts regular penetration testing by independent security firms to identify and close any security vulnerabilities before they can be exploited.

The klbet platform uses cookies and similar tracking technologies to enhance your experience. Below is an explanation of the types of cookies we use and their purposes:

• Essential Cookies: These cookies are required for the platform's basic functions, such as maintaining your login session and saving your language preferences. They cannot be disabled as the platform will not function properly without them.
• Performance Cookies: These cookies help us understand how you use the platform — which pages are visited most frequently, time spent, and any errors encountered. All data collected is aggregated and does not identify you personally.
• Functional Cookies: These cookies allow the platform to remember your preferences such as dark or light mode, font size, and other display settings to provide a more comfortable experience.
• Security Cookies: Used to detect and prevent fraudulent activity, ensure secure login, and protect your account from unauthorised access.

You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect the functionality of the KLBET platform.

Under Malaysia's Personal Data Protection Act 2010 and international best practices, you as a klbet member have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of all personal data we hold about you. This request will be processed within 30 business days.
• Right to Rectification: If you find that any personal data stored by klbet is inaccurate or incomplete, you have the right to request an immediate correction.
• Right to Erasure: In certain circumstances, you have the right to request that KLBET delete your personal data — particularly when your account is closed and there is no legal or contractual requirement to retain it.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another platform.

To submit any request regarding your privacy rights, please contact the klbet Data Privacy Officer via email at [email protected]. We will acknowledge receipt of your request within 3 business days.

The klbet platform is strictly for individuals aged 18 and above. klbet does not intentionally collect or process personal data from children or individuals under the age of 18.

If we discover or are notified that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered a klbet account are encouraged to contact us promptly so that appropriate action can be taken.

Klbet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we handle member privacy.

When significant changes are made, KLBET will notify members via your registered email or in-platform notification at least 14 days before the changes take effect. Your continued use of the KLBET platform after the effective date of the changes constitutes your acceptance of the updated Privacy Policy.

We recommend checking this page periodically to stay informed about how we currently handle your personal data. The "Last Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how KLBET handles your personal data, please do not hesitate to contact us through the following channels: